Frequently Asked Questions
Can I ship my flowers to you to preserve?
At this time, we are only accepting flowers that can be dropped off to us in Westminster or that we can pick up within 25 miles. There are two reasons for this:
We are a very small business and can only accept a limited number of projects, and we wanted to prioritize those local to us.
Shipping is expensive, especially when flowers need to be overnight shipped to stay fresh for pressing. By only accepting local flowers, this helps keep costs lower for you!
When should I purchase my frame? Do I need to reserve my date?
You are welcome to purchase your frame anytime before your event, but please note we have limited date availability for when we can accept your flowers. You must reserve a date to have your order be confirmed. Dates book up in the order in which we receive requests. It is best to book your frame / reserve your date as far in advance as possible so you don’t have to worry about your date being available!
More information about the booking process can be found here.
Why does the process take so long?
The process of pressing your flowers and creating a frame may seem long, but we promise we try our best to get to your frame completed as quickly as we can while still ensuring the end product is perfect! Something as custom and beautiful as these frames take time.
After we receive your flowers, your finished frame will be ready within 12-16 weeks. This process includes pressing your flowers until they are completely dry. This can take up to 4 weeks, depending on the types of flowers. We then carefully remove the flowers from the press. Some flowers need to be reconstructed by hand because we press the petals individually.
Once all your flowers are reconstructed, we begin the design process. Some frame designs come together quickly, while others take more time depending on the types and quantities of flowers.
We wait for you to approve your frame and then we glue down, frame, and prepare your frame to be picked up!
We continually have a queue of orders in each stage of the process, but we get through them as quickly as we can each day. Some orders need more time than others because of many factors. We really appreciate each of our customers and the patience that you have in us! The wait is worth is, we promise!
Will I get a preview of what my frame looks like?
Yes, we will send you a photo of your frame prior to gluing everything together so you may approve the design. Alternatively, if you want to be surprised then we can skip this step! Just make a request when filling out the inquiry form.
How do I know if my date is available for you to preserve my flowers?
Fill out our booking form!
Alternatively, if you don’t want to fill out all the information and just want to check on date availability, feel free to email us at hubbardfloral@gmail.com. NOTE: your date is not officially confirmed until you complete an inquiry form and pay the $100 deposit.
Will I get a preview of what my frame looks like?
Yes, we will send you a photo of your frame prior to gluing everything together so you may approve the design. Alternatively, if you want to be surprised then we can skip this step! Just make a request when filling out the inquiry form.
Can I include a photo/ribbons/invite/etc. in my frame?
Absolutely! Please request this when filling out our booking form.
I already booked my date but want to make changes to my frame/color/size/add a photo. etc. What do I do?
No problem at all, just email us with any change requests!
Please note: if we have already received your flowers, we may not be able to change your frame size due to the number of flowers required for certain frame sizes. However, we will do our best to accommodate all change requests.
When do I have to pay for my frame?
In order to confirm your date and order, we require a $100 non-refundable deposit.
The remainder of your balance is due anytime before we receive your flowers.